Meet the Staff

 

 

 

Our orthodontic team is a fun-loving group with many years of experience providing gentle, advanced care to our community. Their loyalty, experience, and dedication to the practice and our patients means the world to Dr. Burns.


Cindy

staff photo

Treatment Coordinator / Office Manager

In 1989, I graduated from Indiana University School of Dentistry with an associate’s degree in dental hygiene. That’s also where I met Rick! There’s a lot to love about working with him. He is an excellent orthodontist and has a high ethical standard. 

I joined the Rick Burns Ortho family in:  2009

Favorite food on the braces no-no list:  hard pretzels and ice

What I do best at Rick Burns Ortho:  I am a treatment coordinator for new patients. I love trying to figure out what Dr. Rick's treatment plan will be before he looks at a new patient.  I am often right and occasionally wrong.  Thank goodness he is doing the exam and the treatment planning lol.

What I am most passionate about:  I love my job, family, our animals, reading and great friends. I also love to watch Jeopardy and The Bachelor.


Becky

staff photo

Patient / Insurance Coordinator

I graduated from the Indiana University Dental Assisting School in 1994. After completion of this program I began working in the dental field as an orthodontic assistant.  I really enjoy working with Dr. Burns because he is knowledgeable and passionate about his work, and he is really fun too!

I joined the Rick Burns Ortho family in:  2001

Favorite food on the braces no-no list: tacos and pizza

What I do best at Rick Burns Ortho:  I keep Dr. Burns busy with his treatment plans, and I handle patient accounts and insurance matters. 

What I am most passionate about:  My son Calvin and Cooper our Golden Doodle

When I am not busy at Rick Burns Ortho you can find me: Spending time with friends, going to my son's sporting events, hiking, biking and gardening 

___________________________________________

Patti

staff photo

Lab Technician

I have been working in the dental field for 46+ years for many area dentists.  I have been employed as a dental lab technician, dental assistant and receptionist.  I really enjoy working with Dr. Rick because he is very knowledgeable, caring and friendly. He is also a great teacher!

I joined the Rick Burns Ortho Family in:  2012

Favorite food on the braces no-no list:  Nuts and Caramel

What I do best at Rick Burns Ortho:  I organize and provide all lab work for patients.  Working in our onsite lab I craft custom retainers, bonded retainers and night guards. I also coordinate all of the outside lab work. 

What I am most passionate about:  My Family and Grandchildren

When I am not busy at Rick Burns Ortho you can find me:  Outside in my flower garden, traveling and enjoying the Great Outdoors!

 


Nicole

staff photo

Treatment Coordinator / Orthodontic Assistant

I completed the Care Center Program during High School, and in 1998 began my career in the dental field.  I love working with Dr. Rick because he sits down with each and every one of his patients and explains their case.  He explains treatment in a way that his patients have a full understanding of their orthodontic needs.  

I joined the Rick Burns Ortho family in:  2000

Favorite food on the braces no-no list:  Skittles

What I do best at Rick Burns Ortho:  I welcome new patients and teach them about orthodontics.  I try to help our patients feel comfortable at their appointments.  I see many patients with different orthodontic needs on a daily basis, and I enjoy learning about each one. 

What I am most passionate about:  My children and being a great mom. My faith, my relationship with God and enjoying life. While I love all music, my favorite is country. 

When I am not busy at Rick Burns Ortho you can find me:  Spending time with my two children, Kaleb and Kamryn. 


Judy

staff photo

Orthodontic Assistant / Inventory Ordering

I completed the Indiana University Dental Assisting program, and have been working in the dental field since 1979.  I enjoy working with the Rick Burns Ortho team because we have the same common goal of providing excellent care to our patients.  We have fun in a relaxed atmosphere, and we get the work done.  

I joined the Rick Burns Ortho family in:  2009

Favorite food on the braces no - no list:  nuts

What I do best at Rick Burns Ortho:  I keep our inventory in check, and order all the supplies we need.  While working with patients I try to help make each visit to the office a positive experience while truly listening to concerns, and answering any questions the patient may have. 

What I am most passionate about:  My family (especially my grandson Irving).  I love my dogs and I really care about helping save our environment.  

When I am not busy at Rick Burns Ortho you can find me:  Spending time with my husband and our two dogs, or spending time with family and friends 


Ashley

staff photo

Head Orthodontic Assistant

I have my x-ray certification from Indiana University South Bend.  I learned about orthodontics from the best teacher ever, and that is Dr. Rick Burns!  I enjoy working with the Rick Burns Ortho team because my co-workers and I have become like family.  We all have diffierent backgrounds and personalities, but get along pretty well.  

I joined the Rick Burns Ortho family in:  2002

Favorite food on the braces no-no list:  popcorn

What I do best at Rick Burns Ortho:  Bonding brackets is my forte, but I also deliver Herbst appliances and expanders.  

What I am most passionate about:  My faith and my family

When I am not at Rick Burns Ortho you can find me:  Drinking coffee, and spending time with my husband Matt and our four red-headed children


 


Arianna

staff photo

Orthodontic Assistant

Before I graduated from Concord High School, I started an internship with Dr. Burns. I began learning about sterilization procedures, and now I am an orthodontic assistant working with Dr. Burns and patients.  Dr. Burns trains his team to be the best orthodontic assistant's out there.

I joined the Rick Burns Ortho family in:  2015

Favorite food on the braces no-no list:  nuts

What I do best at Rick Burns Ortho:  I remove braces and help with marketing #rickburnsortho on insta!  I love serving our patients by helping them gain confidence in their smile and teaching them a perfect brushing routine.

What I am most passionate about:  Bible Study, Health and Fitness, Family and Friends 

When I am not busy at Rick Burns Ortho you can find me:  Volunteering with  ministry work, creating healthy, yummy recipes or at the gym.

 

 


Hillary

 staff photoScheduling Coordinator

I have always been interested in the field of dentistry, but I did not have experience until I started working at  Rick Burns Orthodontics.  I'm a former patient; therefore I know first-hand that Dr. Burns is a great orthodontist.  I really enjoy working with th RBO team because my co-workers are cheerful, and they are always willing to go the extra mile to help me.

I joined the Rick Burns Ortho family in:  2017

Favorite food on the braces no - no list:  Skittles

What I do best at Rick Burns Ortho:  I make sure every patient gets greeted with a smile.

What I am most passionate about:  My family and friends

When I am not busy at Rick Burns Ortho you can find me:  At the gym, running or walking with my dogs, or at the pool


 

 

 


Tara

staff photo

Invisalign Treatment Coordinator

I attended the dental assisting program at Ross Medical and began my career in the dental field in 2013.  Rick Burns Orthodontics is a Platinum Provider of Invisalign. I coordinate all of our Invisalign patients from  initiation to completion of their treatment. For as long as I have been in the field, RBO is by far the best team I have worked with.  Dr. Rick trains his employees to be the best out there, and he sets a high standard for patient care.

I joined the Rick Burns Ortho family in:   2017

Favorite food on the braces no- no list:  crunchy tacos, but with Invisalign I do not have food restrictions

What I do best at Rick Burns Ortho:  I make sure our patients are successful with their Invisalign treatment.  I teach our patients the importance of good oral hygiene. Teeth are something you should keep forever!!!

The things I am most passionate about:  My son Carson, family, fitness, dogs and donuts

When I am not busy at Rick Burns Ortho you can find me:  Spending time with my son Carson at his baseball and basketball games, working out at the gym, and spending time with family and friends.

 

Mashanda

staff photo

Clinical Coordinator

I attended the dental assisting program at Everest Institute of Technology, and have been working in the orthodontic field for many years.  I love using my versatility and agility as an orthodontic assistant to give our patients the best smiles.  Dr. Rick is an excellent orthodontist, and I am proud to be a part of his team.  

I joined the Rick Burns Ortho family in:  2018

Favorite food on the no-no list:  popcorn

What I do best at RIck Burns Ortho:  I manage the patient flow in the clinic while assisting teh doctor.  I work with our patients whom are getting braces, Invisalign, expanders and more.  Orthodontics is truly an art, and I love helping our patients understand how their appliance works and what they can expect.

What I am most passionate about:  Learning, helping people grow, my family, and being the best version of myself

When I am not busy at Rick Burns Ortho you can find me:  At home with my Rottweiler or at the theater watching a movie